Privacy Policy

1. Who We Are

Trendtive Digital Sdn Bhd operates this website. If you have privacy-related questions, you can contact us at general@trendtivedigital.com.

This policy is written for a Malaysian business audience and is intended to align with standard good-faith privacy practices, including principles commonly associated with the Personal Data Protection Act 2010 (PDPA) in Malaysia.

2. What Information We Collect

Information you provide directly

• Name, company name, job title, email address, phone number, and project information when you contact us.
• Meeting preferences and scheduling details when you book a consultation through Calendly or similar tools.
• Messages you send through email, WhatsApp, or other direct contact channels linked from this website.

Information collected automatically

• Basic technical and usage data such as browser type, device type, page visits, and referral source.
• Analytics information collected through tools such as Google Analytics 4 and similar website measurement services.
• Cookie and session data used to keep the website working properly and help us understand site performance.

3. How We Use Your Information

• To respond to enquiries and discuss potential services, consultations, or project requirements.
• To schedule meetings and manage pre-sales communication.
• To improve website performance, user experience, and content relevance.
• To maintain internal records related to business development, service delivery, and compliance.
• To prevent abuse, fraud, spam, or misuse of the website.

4. Legal Basis and Disclosure

We generally process business-contact data because it is necessary to respond to your request, pursue a legitimate business relationship, or operate our website responsibly.

We do not sell personal data. We may share limited data with service providers that help us operate the website or manage communication, such as analytics, scheduling, hosting, email, and messaging platforms. These providers may process data on our behalf under their own platform terms and privacy practices.

5. Cookies and Analytics

This website may use cookies and similar technologies for essential functionality, traffic measurement, and performance analysis. For more detail, please see our Cookie Policy.

6. Data Retention and Security

We keep information only for as long as reasonably necessary for enquiry handling, relationship management, record keeping, and operational purposes.

We use reasonable administrative and technical measures to protect data, but no website or transmission method can guarantee absolute security.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of personal data we hold about you. You may also ask questions about how your information is being used.

To make a request, contact general@trendtivedigital.com.

8. Third-Party Links

This website may link to third-party services such as Calendly, Waze, WhatsApp, LinkedIn, Facebook, and Instagram. Once you leave our site, your use of those services is governed by their own privacy terms.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page with the most recent update date.

This page is a general website privacy notice and does not constitute legal advice.